At TheFlowBox, protecting our customers' payment and personal information is an important part of our online shopping experience.

Secure Checkout

Payments made through TheFlowBox are processed using the secure payment options presented during checkout.

Payment information is transmitted through secure systems designed to protect sensitive information during a transaction.

Payment Methods

The payment methods currently available for your order will be displayed at checkout.

Customers can review the total order amount and available payment options before completing their purchase.

Payment Information

Payment information required to complete a transaction is handled through the applicable payment-processing services.

We recommend that customers never send full payment-card information or other sensitive financial information to us through ordinary email or messaging.

Order Confirmation

After a successful order, customers will receive the applicable order confirmation using the contact information provided during checkout.

If you believe there is an issue with a payment or order, please contact our customer support team.

Fraud Prevention

Orders may be subject to security and fraud-prevention checks.

In some circumstances, additional verification may be required before an order can be processed.

Need Help?

For questions concerning an order or payment, contact:

TheFlowBox
Operated by REFMAC REFRIGERATION & AIR CONDITIONERS SERVICES LTD

Email: info@theflowbox.co.uk
Phone: +44 7446 127225

Address:
Unit B5, Beauchamp Business Park
Wistow Road
Leicester LE8 0YE
United Kingdom